Legal
TERMS
Summary of how engagements work. Full terms are provided with each order.
The engagement
Each Acquisition Evidence Screen is contracted per repository via an order or statement of work naming the exact deliverable: the ten report sections, by name. What the screen is not — no code-content, security, license, or quality analysis; no verdicts; not professional advice; not an audit — is written into the same document.
Refunds — objective conditions only
Full refund if a contracted section is missing from the delivered report, if coverage verification fails and we cannot correct it, or if delivery exceeds twice the quoted target for reasons within our control. Findings being unwelcome, or honestly reported as "not established," is delivery — not grounds for refund.
Your representations
You confirm you are authorized to provide the repository for analysis, that doing so breaches no agreement known to you, and that you will make reasonable efforts to exclude credentials, production data, PHI, and cardholder data. Intake tokens must be read-only, short-lived, and revoked after transfer.
Report ownership & use
The delivered report is yours for internal deal use. It informs your diligence; it is not a substitute for professional technical, legal, security, or investment advice, and may not be represented to third parties as such. The engine and method remain ours.
Liability
Engagement agreements include a limitation of liability capped at fees paid, and a warranty disclaimer, as stated in the signed order.
Data handling
Retention, deletion, and confidentiality follow the posture published on Security & Data Handling and the privacy notice, incorporated into each order.
Contact
Questions about terms: hello@knowltonindustries.com.